Presentations
| Upgrading to 8.6 - Pitfalls to Avoid | Nov 18 2009 |
| Tips & Tricks for Architecture and Development – Version 8.6 | Nov 18 2009 |
| Self Service Support Tools | Nov 18 2009 |
| Performance Tuning – Version 8.6 | Nov 18 2009 |
| Developer Tips for Troubleshooting Common Issues | Nov 18 2009 |
| Capacity Planning – Version 8.6 | Nov 18 2009 |